Refills

It is important to call for a refill at least two to three days in advance. If you need a prescription refilled, it is faster to have your pharmacist contact us, but even then, it can take 48 hours to respond to refill requests. In order to ensure the best patient care, we will not refill if it has been more than 3 months since you have seen your physician.

Insurance Information

EPG accepts most major insurances. Click here for Insurance Information

Test Results

As soon as test results are received, we will call you if there is a problem. Otherwise you will receive results within two weeks.

Press the link to request a call from a clinician to inquire about the status of your test results

Referrals

If you have an HMO, chances are, you will need a referral to see a specialist. Referrals take up to 72 hours to process.

Click here to make a referral request.

Pre-Authorizations

If your insurance requires prior authorization for additional procedures or services, please allow 5-7 business days for obtaining authorization.